How do I edit my profile information?

Login to your account and click on your account name at the top right of any page. Select the My Profile tab to update your information or profile picture. Click update at the bottom when you are finished filling in the information.

How long does it take to get a reply from Tiepus Customer Service?

All request will handled within two business days. Priority is given to password, login, and site error cases.

How can I report Terms of Use violations by other users?

All reviews are equipped with a Report button for easy reporting. Tiepus takes it Terms of Use very seriously, and strives to create a productive, lawful environment for its users and visitors. If there are any other violations, please contact Team Tiepus.

How do I report a problem with a page?

At the bottom of every page, there is a link to report a problem. Please contact Team Tiepus if you see additional problems.

How do I get help logging in?

Please Please contact Tiepus Support. Priority is given to login/password cases.

Is my personal information safe?

Tiepus does its best to ensure site security and compliance. Please review our Please Privacy Policy.

Why do I have to have an account to post a review?

All site users/reviewers must agree to abide by our Terms of Use. Additionally and in unison, we want to ensure that our reviewers and review process maintain a high level of integrity. We endevor to avoid abuse, hacking, and misleading reviews.

Can I submit feedback or suggestions?

Yes! We always welcome feedback and suggestions. Please contact us.

Contact Us

Our staff is here to help solve your issue or concern. Even if you don't have one, we'd love to hear your suggestions!

A member of Team Tiepus will contact you as soon as possible.